Shipping policy

Swell AV provides local delivery, setup, operation, and equipment retrieval for rental and production services. We do not ship equipment via standard parcel carriers.

Delivery & Setup

• All rentals are delivered by Swell AV or approved partners.

• Delivery, setup, strike, and retrieval fees are based on:

  • Event location

  • Access conditions

  • Equipment scope

  • Labor requirements

• Delivery windows and arrival times are coordinated in advance.

Will Call / Client Pickup

• Client pickup (“will call”) may be available for select equipment and approved clients.

• Valid identification and signed rental agreement are required.

• Client assumes responsibility for transport, handling, and return condition.

Service Area

We primarily serve:

• Corona & Riverside County

• Inland Empire

• Orange County

• Los Angeles County

• San Diego County

Events outside these areas may be supported by special arrangement.

Access Requirements

Clients are responsible for:

• Venue access

• Load-in/load-out paths

• Parking and clearance

• Power availability

• Lift access, if applicable

Delays or restrictions outside Swell AV’s control may result in additional charges.

Questions

Delivery details are confirmed during the quoting and contracting process.
Please contact us with any logistical questions prior to booking.